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| These topics are included in this site for the convenience of our business-2-business customers. If you have a topic you'd like to recommend, please contact us! We have added new service links to better serve you. |
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Business-to-Business Services  |
Our customer service department is available to serve you between the hours of
5am - 4pm PST / 7am - 6pm CST / 6:00 am - 5:00 pm MST / 8:00 am - 7:00 pm
Phone: 800.345.8476
Mailing Address: 240 S. Fifteenth Street, St. James, MN 56081 |
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| Sales |
| • Use your part numbers |
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As an added service, you can use your company's part numbers when placing your orders with us. Your part numbers are referenced on all documentation, such as order acknowledgments, packing lists, and invoices. This allows your purchasing, receiving and payable departments to recognize part numbers and decrease processing time. You must supply us with a cross reference showing your part number and our correlated number. We add this to our order entry system and notify you of the completion date.
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Send your cross reference file to:
Westin Marketing
ATTN: Sales Support
5200 N. Irwindale Ave., Suite 220
Irwindale, CA 91706
You can also e-mail a spreadsheet or text file to sales/marketing@westinautomotive.com. Once your numbers are established on our system and you place an order using your own part numbers, you'll see your numbers print on the second line of all order processing documents.
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| Marketing |
| Listed here are general marketing tasks. For details on marketing programs click on the following link: See all that Westin does for you! (For Programs and Support). |
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• Authorized Dealers click here for more information on how Westin provides you with B2B support.
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| • Merchandiser Displays (Promotion running Oct. 1 - Dec 31!) Ask your Westin sales representive for details. |
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Westin has a series of Merchandiser Displays, a point-of-purchase Authorized Dealer Kit, and support literature (catalogs, brochures, counter cards, banners).
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| • Press Releases |
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Westin works hard to "get the word out!" Though our News broadcast, sending out press releases to a customer base is part of our routine. New products and new application releases reach the customer via e-mail twice monthly to stir interest.
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| • www.westinautomotive.com |
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Westin's website serves as the portal to your business either retail or online. This doorway to product knowledge helps make the sale even before customers walk into your store or visit your website to make the purchase. Store managers and sales staff should visit often as you should always know more about Westin products than your customer does. Please see our Marketing page for more information on what Westin does for you.
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| • Advertising |
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Westin spends a great deal of advertising dollars in consumer magazines and professional photography to provide you with on-vehicle product images that represent our products best. Please contact our marketing department for a CD of these images or you can download low-res images for your website directly from our website.
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| • Literature |
| In-store literature is often the best sales tool. Make sure you have the latest in your store by contacting your distributor or our customer service department. |
| Call our customer service department for a current catalog. (800) 345-8476 |
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Thank You for Visiting Westin!